How do I connect to C31 on Digital?

 

If you are already enjoying Digital Television, you will need do an automatic channel scan on your digital TV or set top box so that it can find C31 and store it in your device's memory. After you have done this once, you'll be able to get straight to C31 by going to channel 44.

As every set up is different, there's not a generic set of instructions that will work for all televisions. If you're having trouble re-scanning your channels, please refer to your devices manual or contact their support centre. Some of the popular companies Support Departments can be contacted by clicking on the links below.

Healing	http://www.healingdigital.com/contact-us.htm
LG	http://au.lge.com/support/support.jsp
Palsonic	http://www.palsonic.com.au/customer_service/custserv.htm
Panasonic	http://www.panasonic.com.au/support/index.cfm
Sanyo	http://www.sanyo.com.au/support
Sharp	http://support.sharp.net.au/
Sony	http://www.sony.com.au/section/support
Strong	http://www.strong.com.au/Tech Support.htm
Teac	http://www.teac.com.au/contact/service_tech.html
Toshiba	http://www.mytoshiba.com.au/support

 

What could be the problem if I still can't get C31?

There are potential issues in apartment buildings, such as antennas and filters which are designed specifically for the existing channels - so the antenna system might be filtering out any signal that’s broadcast on UHF 32 (Mt Dandenong) or 66 (Como). It’s something that you’d have to take up with the body corporate to find out the exact details of what equipment they have and what it’s doing to the signal.

Otherwise, you may live outside of our licence area, or you may be located in a shadow area which doesn't receive a clear signal from Mt Dandenong or Como.
 

What if I don't have a Digital TV or set top box?

We recommend that you upgrade to Digital TV so that you can enjoy additional channels, as well as C31 in the high quality digital format. Analogue TV will be made redundant in 2013. The Federal Government has set up a website for people who are unsure about how to switch to Digital TV. For more information, please click here.

 

Technical details.

C31’s digital service will be broadcast from the Ornata Rd site (ATV-10 tower) at Mt Dandenong on UHF channel 32 (frequency 557.625MHz). It will also be rebroadcast from the Como Centre translator site at South Yarra on UHF 66 (frequency 795.5MHz).

The transmission will use QPSK modulation, and carry a single standard definition television channel in MPEG2 format.

The logical channel number of the service will be Channel 44.

C31 will continue to broadcast its analogue signal on UHF channel 31 (frequency 548.25MHz) from Mt Dandenong, with a rebroadcast on UHF channel 64 (frequency 779.198MHz) from the Como Centre. Analogue transmissions will continue until all analogue television is switched off in Melbourne on 31 December 2013.